On November 12, 2020, Sony announced the PlayStation 5, which had significant improvements in both performance and aesthetics. It stood out as a significant development for Sony’s PlayStation line.
The PlayStation Network (PSN) is one of the most popular ways to use the PlayStation Console. Users who have PSN accounts can capture screenshots, record videos, manage their trophies, and buy digital titles from the PlayStation Store. Unluckily, having trouble logging into such an account can be annoying. The worst-case situation is that you lose access to your connected email account and forget your password. Fortunately, users can restore a PSN without a password or email access, and today we’re going to explain how exactly to do that if you’re also stuck in a similar situation. So, keep reading.
How to recover a PS5 account with no password or email?
Below are the steps that you need to follow in order to be able to recover your PSN account if you have forgotten the password and have no access to the linked email:
Step 1: Using a PC, head over to “Playstation.com” on a web browser (Chrome, Firefox, etc).
Step 2: Click on the “Support” button on the top right section of your screen, and on the Support page, scroll all the way to the bottom to click on “Online Assistant.”
Step 3: Enter your first and last name and click on “Start Chatting.” Select “Account recovery” when the chat window pops up and answer the bot’s questions, like “Are you able to access the inbox of the linked email address?” and provide it with necessary information like your PlayStation sign in ID.
Step 4: As soon as you’re connected with an agent, explain to him/her your issue and that you have forgotten your password and don’t have access to the email address. The agent will be asking for your name, phone number, sign-in ID, and the last 4 digits of your linked credit or debit card.
After you provide the agent with all the information that he needs to verify your PSN account, he will help you to restore the account by sending a password reset link to your alternate email ID or some other way that he may tailor out for you.
That’s all, folks! We hope that we were able to help you restore your PS5 account without password or email access.
Thanks for reading. Stay tuned.