How to fix sound not working on PS5 with speakers or headset?

The PlayStation 5 is a powerful gaming console with a sleek design that represents the arrival of the next generation of video games.


Sony has done a great job developing the PlayStation 5, but it still has certain bugs and stability problems. The players require assistance in order to continue playing while Sony fulfils its promise that all problems and issues will be resolved over time through updates. One of the problems that users are currently facing on PS5 is “Sound not working with speakers or headset.” If you’re also facing this issue, then you’re at the right place.

How do I fix sound not working on PS5 with speakers or a headset?

Users that suffer this issue are unable to hear any sound when they connect a speaker or headset to their console, which has a significant negative impact on their gaming experience. Here are some steps that you need to follow to fix this issue:

Step 1: Completely turn off the PlayStation 5.

Step 2: Unplug the wall output, as well as the HDMI cable, from the back of the console and from the TV as well, for a few minutes.

Step 3: Plug the cables back into the TV as well as the console and turn them on. This step resets the PS5 and gets rid of any temporary glitches or bugs.

Step 4: Now, press the “PS Button” and navigate to the “Sound” option. Select it and then click on “Output Device” and make sure it shows your external speaker or headset in that column. If not, click on it and change it.

Step 5: Head over to “Settings” and scroll down to select “Sound.” Click on “Audio Output” and turn on the option that says “Enable 3D Audio for TV Speakers.

Step 6: In the same section, scroll down and select “Volume” and confirm that the volume of your headphones is full.

Step 7: Lastly, you can try to go to “Settings“, click on “System“, click on “HDMI,” and then disable the “HDMI Device Link” and “HDCP” options.

If none of these settings work for you, we’d suggest restoring your PS5 to default settings or contacting PlayStation Support.

That’s all, folks. Thanks for reading. Stay tuned.

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